First-everThe 2027 State of DOAP Survey is open.Take the survey

Automation, now with Tables and Interfaces: a place to build an application, not only connect two.

Collecting interest
The DOAP Score

How well Zapier supports the people who look after it

AI-generated estimate61/100 · Scaling9 points to Optimizing
  1. Protect67
  2. Change63
  3. Observe71
  4. Governance52
  5. Documentation67
  6. Data46
  7. Integrate68
  8. Support51
  9. Agents52
  10. Security71

The synopsis

AI-generated draft
  • ProtectScaling67

    Solid native support for backup and restore; the practice is repeatable on Zapier.

  • ChangeScaling63

    Solid native support for code management, staging and rollback; the practice is repeatable on Zapier.

  • ObserveOptimizing71

    Zapier supports schema monitoring and change visibility well enough to measure and tune it; much of it is self-service.

  • GovernanceScaling52

    Solid native support for users, authentication and access control; the practice is repeatable on Zapier.

  • DocumentationScaling67

    Solid native support for documentation in the platform and across teams; the practice is repeatable on Zapier.

  • DataBuilding46

    Zapier offers the basics of data cleansing, hygiene and integrity, with gaps the practitioner has to cover.

  • IntegrateScaling68

    Solid native support for integrations and how they are secured; the practice is repeatable on Zapier.

  • SupportScaling51

    Solid native support for support from the platform and to end users; the practice is repeatable on Zapier.

  • AgentsScaling52

    Solid native support for using AI in the job, and managing it inside the platform; the practice is repeatable on Zapier.

  • SecurityOptimizing71

    Zapier supports access, secrets, audit and compliance well enough to measure and tune it; much of it is self-service.

This is an estimate until the survey closes. After that, it is the score from everyone who answered for Zapier, labeled survey-generated and published with its report.

Steering committee and working groups

Three bodies, seats open.

The people who run Zapier’s part of the Alliance: a steering committee of five that makes the decisions, a certification working group that writes the exam, and an ops working group that looks after the community.

  • Platform Steering Committee5 per platform

    Everything specific to one platform. Reports to the Board.

    Seats open
  • Platform Certification Working GroupPer platform

    The deep experts. Drafts platform-specific questions and scoring for the Committee to approve.

    Seats open
  • Platform Ops Working GroupUncapped

    Content and moderation within the platform’s community.

    Seats open
Express interest in a seatSee the committee roles →The join form asks where you would serve.

Zapier has not joined as a participating platform member. It is here because the people who use it registered for it.

Launching 2027

Join for Zapier.

Every name on the join form counts toward the twenty Zapier needs to open, and toward seating its steering committee.

  1. Sep 2026 · nowFounding members join

    Gathering initial interest: your name on the join form, and the first survey open, for every platform.

  2. Q1 2027First survey opens

    The industry report, the rubric published with it, and the first benchmark.

  3. Summer 2027The Alliance forms

    Three platforms at twenty, steering committees seated, the benefit corporation filed.

  4. AfterCertification opens

    The exam follows the nine domains the survey measures.